Shipping Policy

Effective Date: 30-11-2025

Welcome to Mom to Mom by Panimalar (“we,” “our,” or “us”). This Shipping Policy explains how we process, handle, and deliver orders placed through our website mom2mombypanimalar.com (the “Site”). By placing an order, you agree to the terms of this policy.

1. General Information

Website Name: Mom to Mom by Panimalar

Email: m2mbypanimalar@gmail.com

Phone: +91 8939210610

By using our Site and placing an order, you represent that you are at least 18 years old or accessing the Site under parental/guardian supervision.

2. Order Processing

Orders are typically processed within [insert timeframe, e.g., 1–3 business days] after payment confirmation. During peak seasons or promotional periods, processing may take longer. Customers will receive an email confirmation once the order is processed.

3. Shipping Methods and Delivery Time

We offer shipping through trusted courier partners. Estimated delivery times depend on the shipping method and your location. Standard shipping usually takes [insert timeframe, e.g., 5–7 business days] within India. Delivery times are approximate and may be affected by factors beyond our control, such as courier delays, weather conditions, or public holidays.

4. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout. Some promotional offers may include free shipping. Customers are responsible for any additional charges or customs duties for orders outside the delivery location specified by us.

5. Order Tracking

Once your order is shipped, we will provide tracking information via email or SMS. You can use this information to track the status of your shipment until it reaches your address.

6. Incorrect or Incomplete Address

Customers must provide accurate and complete shipping information at the time of order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. Any additional shipping charges for re-delivery may be borne by the customer.

7. Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us immediately at m2mbypanimalar@gmail.com or +91 8939210610 with your order details and supporting photos, if applicable. We will work with our courier partners to resolve the issue and provide a replacement or refund as appropriate.

8. Contact Us

For any questions or concerns regarding this Shipping Policy, you can reach us via email at m2mbypanimalar@gmail.com or by phone at +91 8939210610.